Welcome to ExpatIntel!
We value and respect your privacy, as well as the protection of your personal information. Our commitment is to handle personal information in accordance with applicable legal and regulatory requirements. Transparency regarding the use of personal information is vital in fostering trust. This privacy policy serves to explain how we handle and utilize your personal information, encompassing the details you provide about yourself, the insights we gain as our customer, and the choices you make regarding marketing communications.
By accessing and utilizing our services, you agree to abide by this privacy policy, which has been designed to comply with GDPR guidelines. It describes how we collect, use, and safeguard your data when you engage with our website and when you choose to work with us for your move. Your consent to this policy is essential for effectively accessing and utilizing our services.
Technical Data Collection
When you visit ExpatIntel, our servers automatically collect certain technical information to ensure the proper functioning of our website. This data may include:
- IP address: We log IP addresses for system administration purposes, to analyze trends, and to track user activities on our website.
- Time of visit: We record the date and time of your visit to understand peak usage periods and improve website performance.
- Browser settings: Information about your browser, such as language preferences, enables us to provide localized content and enhance your browsing experience.
- Operating system: We may collect data about the type of operating system you use to troubleshoot issues and optimize website compatibility.
- Other technical information: Our servers may store additional technical details necessary for the correct display and functionality of our website. However, this data does not identify you personally.
Please be aware that while this technical data is collected, it cannot be used to identify you as an individual.
Personal Information Collection
We collect personal data to provide you with the best possible user experience and to fulfill our services. The types of personal information we collect may include:
- Identity data: We may collect your name and surname to personalize our communications and improve customer service.
- Contact data: Your email address allows us to send important notifications, updates, and respond to your inquiries. We may ask for your phone number to contact you regarding your requests or to provide support.
Legal Basis for Data Usage
We adhere to data protection laws and use your personal information only when we have a proper reason to do so. This includes sharing personal information with trusted third parties. The following reasons justify the usage of your personal information:
- Pre-contractual obligations: We may use your personal information to carry out activities before entering into a contract with you, such as conducting surveys or preparing quotations.
- Contractual obligations: Personal information is used to fulfill our contractual obligations with you.
- Legitimate interests: We may use your personal information based on our legitimate interests, provided that its usage is fair and reasonable.
- Consent: When you provide your explicit consent, we may utilize your personal information accordingly.
Data Storage and Processing
We retain your data only for the duration necessary to fulfill the purposes outlined in this policy. Once the data is no longer needed, we will securely delete it.
To access, modify, or delete your personal data, please contact us at [email protected]. Please note that we may share your information with third parties only if you provide explicit consent. If your data has been transferred to a third party not affiliated with us, any changes or updates must be made directly through that party.
Keeping personal information accurate:
We strive to maintain accurate and up-to-date personal information. However, it is your responsibility to inform us of any changes to your information. You can request changes by contacting us in writing or via email.
Dealing with third parties:
We can only accept instructions from the person named on the contract documentation. If you wish to have a third party act on your behalf, we will require evidence of their express authority, such as a power of attorney or written authorization.
Retention of personal information:
We will retain your personal information for as long as necessary for account maintenance and ongoing services. We may also retain it to meet legal or regulatory requirements. Personal information will not be kept for longer than seven years from the date you cease to be our customer, unless legal, regulatory, or technical reasons require longer retention.
Fraud prevention and crime detection:
To detect fraud, we or insurers may share information about you with law enforcement bodies, including the police. These authorities may access and use the information provided.
Children’s Personal Information
We do not knowingly collect personal data from children without the consent of their parents or legal guardians. If you believe that your child has provided us with their personal information without your consent, please contact us at [email protected]. We will promptly remove the information from our records.
Cookies
We use cookie files for the correct display of the website’s content and for the convenience of browsing ExpatIntel. They are small files, that are stored on your device. They help the website to remember information about you, such as in which language you use the website and which pages have you already opened. This information will be useful in the next visit. Thanks to cookie files, the website’s browsing becomes much more convenient. You can learn more about these files here. You can set up cookies reception and blocking in your browser yourself. Inability to receive cookie files may limit the functionality of the website.
Changes to the Privacy Policy
We regularly review and update our privacy policy to ensure compliance with applicable laws and regulations and to reflect changes in our services. Any updates or modifications to this policy will be posted on this webpage with a revised effective date. We recommend checking this page periodically to stay informed about our current privacy practices. If you have provided us with your personal information, we will notify you of significant changes to this policy via the contact details you have provided, if applicable.